Speciaa Coffee Shipping Policy outlines our commitment to delivering freshly roasted specialty coffee across India in a timely, reliable, and secure manner. Please review this policy carefully before placing an order.

Order Processing

We process and dispatch most orders within 24–48 business hours of receiving them. Processing times may vary during peak periods, promotional campaigns, public holidays, or unforeseen circumstances.

Please note that we do not dispatch orders on Sundays or public holidays.

Once we dispatch your order, you will receive a confirmation email containing your shipment tracking details.

Shipping Partners

To ensure safe and reliable delivery, we ship all orders through trusted courier and shipping aggregation partners. Delivery services may vary depending on the destination and service availability.

Delivery Timeline

The estimated delivery time begins after dispatch and depends on your location.

• Metro Cities: 2–5 business days

• Tier 2 & Tier 3 Cities: 3–7 business days

• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, operational issues, or other circumstances beyond our control.

Shipping Charges

We offer flat-rate shipping on all orders. Applicable shipping charges are displayed during checkout before payment confirmation.

Any promotional free shipping offers will be communicated separately on the website.

Order Tracking

After dispatch, customers receive tracking information via email. You may use the tracking number provided to monitor the status of your shipment through the courier partner’s website.

Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout. Speciaa Coffee is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details.

Delivery Delays

While we make every effort to ensure timely delivery, certain factors may cause delays, including:

• Weather conditions

• Public holidays

• Natural disasters

• Transportation disruptions

• Courier operational issues

• Remote delivery locations

We appreciate your patience should any unexpected delays occur.

Damaged or Missing Shipments

If your order arrives damaged, incomplete, or appears to be tampered with, please contact us within 48 hours of delivery. Include clear photographs of the package and products so our team can investigate and assist you promptly.

Contact Information

For shipping-related questions or support, please contact:

Speciaa Coffee

Email: info@speciaacoffee.com

Address: 203, Redwood Bldg 11, Hubtown Gardenia Phase 2, Mira Road East, Thane – 401107, Maharashtra, India